1210B Salazar Road * Taos, NM 87571 Phone (575) 758-5535 * Fax (575) 758-5536 * Toll Free 1-800-293-2725
e-mail info@tasagraphicarts.com

Tasa Graphic Arts, Inc. Program Support Links

If your technical support question isn't answered here, please contact us.

How do I copy a program from the CD-ROM or DVD-ROM to my Hard Drive (or Network Server)?

• www.tasagraphicarts.com/copy2disk.html

How do I install the latest version of QuickTime?

• www.tasagraphicarts.com/installQT.html

In a network environment, why can't more than one user access the program?

• www.tasagraphicarts.com/ntsupport.html

If you have a new Intel Mac.

• www.tasagraphicarts.com/OSXintel.html

If you have QuickTime™ and the movies will play but not the QuickTime™ VRs (the movies that you can move by clicking and dragging your mouse or by using your arrow keys), then you probably need the latest version of QuickTime™.

• www.apple.com/quicktime

For Intel Mac users who wish to see the Shockwave activities on our website.

• www.tasagraphicarts.com/intelmacinfo.html

If you are seeing this Windows message: “This program requires at least 3 Mb of virtual memory.”

• www.tasagraphicarts.com/virtualmemory.html

If you are seeing this Windows message: “Unhandled Exception c0000005”

• www.tasagraphicarts.com/xpexception.html

Running Tasa programs in the Classic environment in Macintosh OS X.

• www.tasagraphicarts.com/OSX.html

If you have Windows 2000 and are experiencing audio problems.

• www.tasagraphicarts.com/tasawin2000.html

If you see and error message that reads: "Problem opening :C/DOCUME~\...Temp -34".

• This indicates that you have an older version of our program. The best solution is to upgrade to the newest version. In the meantime, this error message is harmless; just click the OK button and it will go away.

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